Terms & Conditions
Appointments
• Complete a client consultation form before your first treatment (sent prior to your appointment).
• I do not infill nails done by other technicians; they must be fully removed first.
• Discuss intricate nail designs before your appointment.
• Select all services when booking (e.g., extensions + nail art) so enough time is allocated. If not selected, I may be unable to complete them.
• No walk-ins.
• Attend appointments alone unless agreed beforehand (home salon, no waiting area).
• I reserve the right to cancel or decline any appointment.
• No treatment on nails with fungal or bacterial infections; treatment only after infection is cleared.
• While I maintain high hygiene standards, I cannot be held responsible for infections. Disposable files/buffers are used for each client.
• A deposit may be requested to secure your booking (non-refundable).
• Cancellations:
• 24+ hours notice: deposit can transfer to another date.
• Less than 24 hours: deposit lost, new deposit required to rebook.
• No-shows: future bookings require full prepayment.
• 15-minute grace period; after this, appointment is cancelled as a no-show.
• Appointment times may vary.
• Nail designs cannot be redone due to change of mind.
• Repairs for chipping/lifting free within 72 hours; after this, repairs incur a cost.
• Raise any concerns during your appointment; I do not issue refunds but can fix issues at the time.
If you have any questions then please do not hesitate to contact me.